Heathrow Airport

Drop-off & Pick-up procedure at the Heathrow Airport – applicable for all Terminals

Meet & Greet as default No – must be added as an add-on £20 for the first 60 mins, £1 per minute thereafter
Free Drop-off Available, free of charge front of the relevant Terminal
Economy Pick-up Available, fee £4.80p applicable All Terminals: Short stay car park, Level 3
Free Pick-up Available, free of charge Long stay car park for relevant Terminal

Economy Pick-up service procedure:

To reduce your final bill, the driver always waiting at AVA Parking facility, outside the airport – so you don’t need to rush. After baggage reclaims please leave the arrival hall and navigate yourself to the Short stay car park located straight in front of the Terminal. Note the driver you are on your way to the pick-up point (SMS or call) and navigate yourself to the Short stay car park, level 3 and wait inside or outside the Elevator lobby to the driver’s arrival. You will always receive SMS with vehicle and driver details.

Free Pick-up service procedure:

The driver will be awaiting you at the Long-stay car park for selected Terminal. There are 2 hours of free waiting time. After baggage reclaims please leave the arrival hall and navigate yourself to the Shuttle stop outside the Terminal – always use Long-stay car park shuttle. When arrive at the Long-stay car park you can leave Shuttle at any car park stop. Then please notify driver what stop number you are – the driver will find you within a minute.